Monday, March 11, 2013

Action items aim to improve services - www.icareguam.com



PDN Article- March 2, 2013

This is the first of a series of public awareness articles on the Guam System of Care four-year Expansion Plan. This article will focus on the first of five strategies of the plan which is the implementation of regulatory changes and systemwide care standards and protocols.
Institutionalizing care standards and protocols that are based on system of care core values, principles and best practices across child-serving systems would build a strong foundation that would lead to positive policies and regulatory changes. These care standards and protocols then can be upheld through contracts, memoranda of agreements, policies, licensing codes and continuous quality management.
One of the sub-strategies is the development of an Executive Committee on System of Care which Gov. Eddie Calvo has established and whose members are senior-level management of the government agencies that service children and youths. This committee, which meets quarterly, would be receiving input from the Guam System of Care Council and the Expansion Planning Team and would be the focal point of accountability for regulatory and system changes.
At the initial meeting of the committee last week, each member signed a commitment for system of care and the agencies they represent to adopt a system of care for children and families that is: child-centered, youth guided, and family-driven; based on individual strengths and needs; utilizes best practices; and provides services in the least restrictive setting possible.
Other action items in this sub-strategy are the exploration of blending and braiding funds across agencies in the service of multi-system involved youths, and the development of confidentiality agreements, data sharing and the development of a unified care plan across child-serving agencies.
The Executive Committee on System of Care can assist in streamlining and integrating government programs, services and data systems with the intent of improving efficiency and creating better outcomes for children and youths.
The other sub-strategy is the development of core competencies for the implementation of the system of care framework for Guam. This involves a review of the standards and protocols for wraparound, documenting the process and establishing guidelines for wrap team membership, roles and responsibilities and wraparound caseload size.
It includes the development of minimum licensure standards based on the core competencies for contracted service providers, and creates a monitoring tool to audit providers based on these licensure requirements.
Action items in this sub-strategy are the development of minimum training standards based on the core competencies for clinical staff, service providers, child-serving agencies, youth and family peer specialists, including hours of training, supervision and creating a monitoring tool to record and audit compliance to training standards.
Another action item is the establishment of a continuous quality management review and audit schedule to review compliance with the standards prior to re-contracting and/or bidding of services, and to bring the standard of care in the form of memoranda of agreement to other child-serving agency partners to seek their support and commitment to the expansion of the system of care within their service area.
Annie F.B.Unpingco, LCSW, is administrator of I Famagu'on-ta, Child Adolescent Services Division at the Department of Mental Health and Substance Abuse.